- 100% Satisfaction Guarantee
- Readings for $1 Per Minute
- One question answered free
Psychic Stars Review
- Horoscope readings
- Tarot readings
- Relationship readings
- Angel Reading
- New Age Spirituality
- Love advice
Pros and Cons
- $1 per minute introductory price.
- Simple process to speak to a psychic.
- They claim to offer 100% money back guarantee.
- You can purchase minute bundles.
- Minute bundles can be used up at different times and with different psychics.
- Clunky and dated website.
- No information on the site about the regular prices.
- Not many available psychics.
- Lacks in information on the site.
- No information about the screening process.
- If you claim under the satisfaction guarantee you get banned from the site!
- The site is slow to load.
Who Is Psychic Stars And What Do They Offer?
Psychic Stars is a site that has been established since 1990, and they claim to be striving to make their service as easy to use as possible by providing live advisors around the clock and satisfaction guaranteed.
They claim to choose the best advisors and that many of their psychics have between ten to 20+ years of experience.
For such a longstanding site, they have very few advisors and an elementary site that does not represent the growth, and success that such a long time in the business should represent. Sites like Keen and Psychic Source have been around for a long time too and you can really see the difference in how they’ve reinvested and moved with the times by comparison to Psychic Stars.
Psychic Stars are not clear about how they find and screen their psychics and don’t expect to remain a customer if you make a claim under their satisfaction guarantee because you’ll be banned after you’ve received your refund which is one of the most bizarre policies we’ve encountered when reviewing sites! We don’t consider passive aggressive tendencies to be a strong indicator of excellent customer service!
Below you’ll find more information explaining the in’s and out’s of how Psychic Stars operates but if you have a question that you need answering now, and you want to call a psychic here are the steps you should take to enjoy a reputable reading.
What Makes Psychic Stars Stand Out?
Psychic Stars is not the most stand out site that we’ve experienced. However, these are the aspects that did stand out to us.
- Introductory price of $1 per minute.
- Minute bundles could seem like a better way to control your spending.
- Free question answered.
As you can see we were stretching to find some positive features on Psychic Stars and to be honest you can get readings for $1 per minute with excellent customer service, solid satisfaction guarantees and screened psychics from Psychic Source, or £1.99 for 10 minutes and bundles from Keen who we consider to be highly reputable sites after reviewing them.
What Types Of Readings Are Available From Psychic Stars?
Psychic Stars Psychics don’t advertise the exact type of readings they offer. Although they do claim to offer love and relationship readings. Since that’s one of the most popular topics for psychics to cover that could be just a marketing statement – you can expect any good psychic to know how to help you with your love and relationships.
It would be safe to assume that they would offer readings such as:
Each psychic may also have a variety of skills that they can add to their readings which may be highlighted in the psychic’s profiles.
There are many ways to lower any risk when booking a reading, and investing in risk reduction as a psychic provider is an excellent way for a psychic hotline to encourage new and potential customers to enjoy a reading from them. After all, if you have nothing to worry about and you can trust that the psychic provider has completed their due diligence, then you’ll be likely to go ahead and enjoy a reading.
Most psychic sites know that, and Psychic Stars appears to have a few things in place to provide everything that you’d expect and need from a trustworthy site.
- Reviews for each psychic.
- Satisfaction guarantee.
- 24-hour customer service.
However, some of these features are questionable; we’ve highlighted those details below where we highlight the features and limitations for each important element.
The Psychic Stars Platform
Another important feature is the platform that the psychic hotlines use; you’ll need to know that it’s secure, and you’ll appreciate it if it’s easy to navigate too. Here is how Psychic Stars performs in that area:
Psychic Stars has an SSL certificate which is the necessary level of security required on any website and does mean that the site is secure. However, there is no explanation of any other measures they have taken to secure their site. Since you will be registering your card details with them, it’s worth considering whether you want to remove your payment details after making your purchase or not.
Navigation on the site is not as easy as others the design is clunky and uninspiring, but it’s reasonably easy enough to navigate (at least to find a psychic and learn how to book a reading!). Check out sites like Kasamba for the full works in terms of navigation and credibility
The information on the Psychic Stars site is limited and lacking. The psychic profiles only contain a brief paragraph describing their skills; there is no real useful information on the site except to promote the psychics and payment options. You have to dig around to find terms and faqs, and even then they are limited.
There is no explanation of how the psychics on the Psychic Stars website are screened, so it is pot luck as to whether you get a good psychic or not. It does look as though anybody can write a testimonial, which is partly the case. If you have registered on the site, you can leave a testimonial, but random people cannot. You don’t have to have had a reading from the psychic you review to write a testimonial though. Other sites, such as Keen or those mentioned in the box below all limit their reviews to verified customers (which is much more accurate and reliable).
The Satisfaction Guarantee
Psychic Stars offers a 100% satisfaction guarantee which seems very fair. However when you look at the faqs, if you do make a claim under the satisfaction guarantee you will be refunded and then banned from the site! Which seems harsh and very contradictory especially since it implies that Psychic Stars consider it to be your fault that you didn’t enjoy the reading. Not such excellent customer service after all! There are much better guarantees out there and less aggressive principles too! We like Psychic Source for their efforts on working hard to delight their customers and provide an uplifting experience.
The Psychic Stars Pricing Structure
It seems as though there are packages that you can buy from Psychic Stars for a set fee, which you are then able to use on any variety of readers that you may like and over any period. It is unclear however whether there is an expiry date for these minutes.
If you have not purchased a reading from the site, you will only be able to see the introductory rates. They do not have any information on the site about what the fees are after you’ve purchased from them. We are contacted customer service to find out and received three slightly different answers.
- Was a request to call them and no answers to our questions.
- An explanation that the prices change depending on how much you spend but no prices.
- The following prices: ten minutes for $29.95, 15 minutes for $49.95, 30 minutes for $89.95, 60 minutes for $159.95 and 90 minutes for $229.95.
The Customer Service
It appears easy to contact customer service, you can email them, or call them 24 hours a day, seven days a week. But there is no information explaining how quickly they respond to email inquiries.
Psychic Stars has a few good features going for them, but nothing that stands out in comparison to most other sites. There are plenty of other sites with fairer satisfaction policies, better offers, clearer pricing structures, and more stringent psychic screening practices than Psychic Stars has. Plus some of the information that has been left off the site, combined with the strange terms on the satisfaction guarantee policy means that this is a site that we probably wouldn’t use.
We feel that there are a number of high-quality psychic sites online that provide better security, better navigability, better user experience and exceptionally better customer reassurance than Psychic Stars such as the sites below who stand out with their services, integrity, and features.
Psychic Stars hasn’t done enough to provide a sense of security and transparency on their site. They haven’t invested in their site, systems or customer service despite being established for 28 years. And we don’t even know if they screen their psychics. All of this does not promote integrity or trust.
However, this is our opinion based on the standards outlined above. If you still feel as though this site satisfies your needs, by all means, we hope you enjoy your reading and would love to hear all about it in the comments below.
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